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Everyone is welcome at Theatre Severn and we will do whatever we can to ensure you have an enjoyable visit. Staff are available to help, so please ask us if you need any assistance. To ensure any special requirements you have are met, we ask that all patrons who use a wheelchair, are registered disabled or have specific seating or access requests contact the Box Office (01743 281281). For this reason wheelchair spaces and disabled concessions are not available through online booking.


wheelchair access   Discounted seats for disabled people and their companions.
Sennheiser Infra Red  

Sennheiser Infra Red enhanced hearing headsets are available in both auditoriums  to amplify sound for patrons who are hard of hearing. They can be worn with or without a hearing aid.  Please ask our Box Office team for a headset or further information.

Wheel Chair Access   Wheelchair accessible toilets on first, second and third floors.
Large Print  

Large print versions of the brochure are available from the Box Office.

Guide Dogs  

Assistance Dogs are welcome in all parts of the auditoriums. We can usually 'doggysit' during events if required. Please enquire at the Box Office when you book your seats.

Language Interpreted  

Theatre Severn is committed to increasing the number of Sign Language Interpreted performances by working with companies who include SLI as an integral part of their productions. We always promote an SLI performance within our pantomime season. See our brochure for further details or enquire at the Box Office when booking your tickets.

Wheel Chair Access  

There is a wheelchair available for your use whilst attending events. Please contact a Front of House staff member should you require one

Full Access  

Full access via a lift from the ground floor to all public spaces.

Wheel Chair Access  

Wheelchair spaces are available in the both auditoriums. Please let the Box Office know when booking your tickets. If you require assistance before or after the show, or during the interval, please ask a member of staff.

Captioned   We are now offering some captioned performances for deaf, deafened and hard of hearing patrons, delivered by STAGETEXT. Captions are similar to TV subtitles; the actors’ words appear on an LED display unit, placed near the stage or in the set, at the same time as they are spoken or sung. Character names, sound effects and offstage noises are also given.


There are a limited number of disabled parking spaces situated in the main Frankwell car park outside the Guildhall. If Frankwell car park is closed, please use the car park opposite the Theatre entrance. Please note that Frankwell pedestrian bridge is not accessible to wheelchair users or people using pushchairs due to the number of steps leading up to the bridge. Access over the Welsh Bridge provides disabled and pushchair access.