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IMPORTANT INFORMATION

Please click here for our latest update and current guidance for visitors to Theatre Severn.

OUR LATEST UPDATE

Published : 14/Dec/2021

 

We can't wait to welcome audiences during the festive season, and ask everyone to comply with the latest guidance to help our theatres remain open.

Following the Government announcement on Wednesday 8 December, it is now a legal requirement to wear face coverings when visiting Theatre Severn, except where exemptions apply.

In accordance with Government advice, audiences at Theatre Severn are not currently required to present a Covid Pass (vaccination status or test result) but this remains under review and any changes will be communicated directly with ticketholders prior to their visit.

Planning a visit? You can find the latest guidance and what we're doing to help keep staff and visitors safe in our FAQs.

Thank you for your co-operation and support. We all look forward to seeing you soon.



Got tickets for a rescheduled date?

With so many events moving to new dates, it can be easy to lose track. You can find a full list of programme alterations via the link below. Alternatively, you can search for any rescheduled events via the search box at the top of this page.

VIEW ALL PROGRAMME ALTERATIONS


Where any events are rescheduled or cancelled, ticketholders will be offered the following options:

  • Retain your tickets where events are rescheduled. Existing tickets will remain valid.

  • Request an account credit.

  • Alternatively, a full refund is available. 


Refund or credit is available for 28 days only after notification of a rescheduled date, after which standard terms and conditions will resume and tickets will become non-refundable except in the following circumstances where an account credit is available to any member of your party affected:

  • You or a member of your party tests positive for Coronavirus and is instructed to self-isolate.

  • You or a member of your party is unwell or displaying any symptoms of Coronavirus


Please also keep up-to-date with the latest Government news and advice at gov.uk/coronavirus